FAQ
Q: Are you a factory or a trading company?
A: We are a factory specialized in PVC inflatable play balls and fitness products.
Q: What is your MOQ
A: Usually our MOQ is 3000pcs. But we accept lower quantity for your trial order. Please feel free to tell us how many pieces you need, we will calculate the cost correspondingly.
Q: Can we do printing on all products?
A: Yes, you can. We have two printing was: pad-printing and heat transfer printing.
Q: Can I get samples?
A: Sure. We usually provide existing sample for free. But a little sample charge
for custom designs. Sample charge is refundable when order is up to certain
quantity.We usually send samples by FEDEX,UPS,TNT or DHL. If you have courier
account, it will be fine to ship with your account, if not, you can pay the freight charge
to our paypal, we will ship with our account. It takes about 2-4 days to reach
Q: How long is the sample lead time?
A:For existing samples, it takes 2-3 days. They are free. If you want your own
designs, it takes 5-7 days, subject to your designs whether they need new
printing screen, etc. Anyway, we will response fast to your request.
Q: How long is the production lead time?
A: It takes 20-30 days for MOQ. We have large production capacity, which can
ensure fast delivery time even for large quantity.
Q: How many colors are available?
A: We match colors with Pantone Matching System. So you can just tell us the
pantone color code you need. We will match the colors. Or we will recommend some popular colors to you.
Q: What is your payment term?
A: 30% T/T in advance, balance the payment before shipment.
Service
We will do invoice for you as your request, and when sent out goods, the custom value you can request, and we will try best to help you reduce some tax.
Competitive price
If your competitor price or others is more better than, tell us your condition we will try best to help you reduce cost, and win the market.
OEM service
If you have own design can show us the picture, we will discuss with you, and do your style for you as your requirement.
Jiaheng is a factory integrating design, research and development,production, sales and service, with a complete industrial chain and core competitiveness.
We have served hundreds of company all over the world.More than 3o of them are long-term cooperate customers.During this process, our products quality and services are well received.
As a professional team, we are committed to creating our own brand while providing best services to global customers.ENGINE is your best choice of business partner.
Quality Assurance
Quality is our culture. Our hopper ball can pass European standard test…. We can refund full payment in case of bad quality when you receive goods. It's our tenet.
Private laboratories and advanced testing equipment to make your ball undergo strict testing before delivery, checking for each ball, each batch of raw material quality, thickness control requirements, improve the ink absorption and light fastness, all goods must meet customer requirements and international standards.
Every mail, every call, every communication reply in a timely manner, looking forward to your trust.
